Executive Support & Strategic Partnership

• Provide seamless, high-level support to the Executive Leadership Team, including calendar management, prioritisation of tasks, and correspondence.
• Anticipate executive needs and proactively manage time and information flow.
• Prepare, review, and edit high-quality briefing materials, presentations, and reports.
• Handle confidential and sensitive information with the utmost discretion.

Communication & Stakeholder Management

• Serve as a professional first point of contact for internal teams, external partners, and key stakeholders.
• Draft, proofread, and manage correspondence, ensuring clarity, professionalism, and alignment with company messaging.
• Facilitate effective communication across departments, ensuring the ELT is informed and aligned on key initiatives.
• Coordinate meetings, follow-ups, and action items to ensure timely execution of decisions.

Project & Process Management

• Support and manage strategic initiatives and internal projects for the ELT, ensuring deadlines are met and objectives are achieved.
• Maintain and improve internal processes to increase efficiency and operational effectiveness.
• Track and manage progress on action items, KPIs, and project deliverables across multiple teams.
• Leverage the internal CRM system to manage projects, track workflows, assign tasks, and ensure timely follow-ups across the organization.

Event, Travel & Technology Coordination

• Organize business trips, itineraries, and meetings with attention to detail and efficiency.
• Plan and coordinate executive off-sites, board meetings, and internal events that reflect professionalism and impact.
• Manage travel expenses, reimbursements, and budget tracking for all trips and events.
• Utilize AI enhancement tools – ChatGPT, Grammarly, Microsoft Copilot, Google Gemini – to streamline document creation, internal communications, scheduling, reminders, and task automation.

Internal Communications Support

• Collaborate closely with internal communications and cross-functional teams to ensure messages from the ELT are clear, timely, and impactful.
• Assist in drafting company-wide announcements, presentations, and updates.
• Support the ELT in fostering engagement, transparency, and alignment across the organisation.