Terms & Conditions

Welcome to www.prognosis-biotech.com/eshop. The www.prognosis-biotech.com/eshop is comprised of various web pages operated by ProGnosis Biotech Ltd. The www.prognosis-biotech.com/eshop is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained here in (the “Terms”). Your use of www.prognosis-biotech.com/eshop constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.prognosis-biotech.com/eshop is a E-commerce Site

The purpose of www.prognosis-biotech.com and www.prognosis-biotech.com/eshop is to provide a resource for information about, as well as a platform for the online purchase of, ProGnosis Biotech ELISA Immunoassay Kits.

Electronic Communications

Visiting our site or sending emails to ProGnosis Biotech constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that  ProGnosis Biotech is not responsible for third party access to your account that results from theft or misappropriation of your account.  ProGnosis Biotech and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

ProGnosis Biotech does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use our site only with permission of a parent or guardian.

Links to third party sites/Third party services

www.prognosis-biotech.com and www.prognosis-biotech.com/eshop may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of ProGnosis Biotech  and we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. ProGnosis Biotech is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by ProGnosis Biotech of the site or any association with its operators.

Certain services made available viawww.prognosis-biotech.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.prognosis-biotech.com domain, you hereby acknowledge and consent that ProGnosis Biotech may share such information and data with any third party with whom ProGnosis Biotech has a contractual relationship to provide the requested product, service or functionality on behalf of www.prognosis-biotech.com/eshop users and customers.

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and usewww.prognosis-biotech.com/eshop strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to ProGnosis Biotech that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of ProGnosis Biotech or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. ProGnosis Biotech content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of ProGnosis Biotech and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of ProGnosis Biotech or our licensors except as expressly authorized by these Terms.

Use of communication services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

ProGnosis Biotech has no obligation to monitor the Communication Services. However, we reserve the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. ProGnosis Biotech reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

ProGnosis Biotech reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in ProGnosis Biotech’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. ProGnosis Biotech does not control or endorse the content, messages or information found in any Communication Service and, therefore, ProGnosis Biotech specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized ProGnosis Biotech spokespersons, and their views do not necessarily reflect those of ProGnosis Biotech.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials provided to www.prognosis-biotech.com/eshop or posted on any ProGnosis Biotech web page

ProGnosis Biotech does not claim ownership of the materials you provide to http://www.prognosis-biotech.com/eshop (including feedback and suggestions) or post, upload, input or submit to any ProGnosis Biotech Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting ProGnosis Biotech, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein.  ProGnosis Biotech is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in  ProGnosis Biotech’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

International Users

The Service is controlled, operated and administered by ProGnosis Biotech from our offices within Greece (Europe). If you access the Service from a location outside the Greece, you are responsible for compliance with all local laws. You agree that you will not use the ProGnosis Biotech Content accessed through www.prognosis-biotech.com/eshop in any country or in any manner prohibited by any applicable laws, restrictions or regulations.


You agree to indemnify, defend and hold harmless ProGnosis Biotech, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. ProGnosis Biotech reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with ProGnosis Biotech in asserting any available defenses.

Termination/access restriction

ProGnosis Biotech reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of Greece and you hereby consent to the exclusive jurisdiction and venue of courts in Greece in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and ProGnosis Biotech as a result of this agreement or use of the Site. ProGnosis Biotech’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of ProGnosis Biotech’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by ProGnosis Biotechwith respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and ProGnosis Biotech with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and ProGnosis Biotech with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Sales & Ordering

  • Placing an order / How to order

 To open an account with ProGnosis Biotech Ltd, you should register online at www.prognosis-biotech.com/eshop and follow the ordering process. After, placing your order three emails will follow with the bellow order:

  1. A confirmation email will be send to your email account.

  2. Afterwards, a new confirmation email will be send containing a Proforma Invoice /Quote with the Shipping and Handling cost included which should be paid by a bank transfer.

  3. After confirmation of payment by our accountant department your order will be shipped and shipment information will be send to you by our forwarder.

  • Shipping

We ship our products worldwide as general rule using UPS or FedEx. Due to the complexity of the shipping procedure for each country the shipping cost is calculated after receiving customers order. In some rare occasions, after contacting the costumer via email or phone, Prognosis Biotech Ltd may cancel an order if the shipping conditions to the customer’s country are not certified with our quality standards.

  • Delivery Times

In general, the delivery time will be around 8-10 working days after confirmation of your payment. If there are significant deviations from the above time frame, we will contact you and inform you about the current delivery time of your order.

  • Payment method

Prognosis Biotech Ltd accepts payments done by direct bank transfer and the information of our bank account is send to the customer on the Proforma Invoice document.

The concept behind it is simple: a wire transfer is an online transfer of money from one bank account to another. The actual transfer is done by the bank, and neither the sender nor the recipient of the money sees or touches the actual funds during the process. Bank wire transfers are often the most efficient and speedy method for transferring funds between bank accounts, and have virtually no geographic limitations. A bank wire transfer can be done to international bank accounts (with a certain transaction fee) from a particular account to another.

Note: that when placing a bank remittance, please have in mind to cover all bank service fee. All bank remittances fees are on behalf of the customer, which means that all the transaction expenses are fully payable by the customer and it is an obligation of the customer to transfer all the payable amount to our bank account. This will ensure that ProGnosis Biotech Ltd will receive your full payment and will help you avoid monetary loss caused by refunds or disputes. 

If you have not received a confirmation email, stating that the status of your order has changed to “paid ” seven days after you have done the payment , please contact us at services@www.prognosis-biotech.com

  • Cancellation/Refund Policy

Refunds and cancellations are handleo sou aresei)d on a case by case basis, please contact us to coordinate a refund or cancellation.

Changes to Terms

ProGnosis Biotech reserves the right, in its sole discretion, to change the Terms under which www.prognosis-biotech.com is offered. The most current version of the Terms will supersede all previous versions.ProGnosis Biotech encourages you to periodically review the Terms to stay informed of our updates

Contact us details

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at:
Iroon Polytechniou 71
Larissa, Greece
tel: 0030 2410 623922
fax: 0030 700 700 6262
For any additional information and customer service: info@www.prognosis-biotech.com
For technical support and biochemistry issues: r&d@www.prognosis-biotech.com
For product inquiries and logistics: sales@www.prognosis-biotech.com
For services inquiries and support:  lab@www.prognosis-biotech.com